Privacy Policy

Introduction

At iSPEAK Language Learning Program ("iSPEAK," "we," "us," or "our"), we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We may collect the following personal information:

• Parent/Guardian name and contact information
• Email address
• Phone number
• Billing information
• Child's first name and age
• Language preferences

Usage Information

We automatically collect certain information when you use our services:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages

How We Use Your Information

We use collected information for:

• Providing and improving our language learning services
• Processing payments and transactions
• Communicating with you about lessons and updates
• Sending educational content and newsletters (with consent)
• Analyzing usage patterns to improve user experience
• Complying with legal obligations

Child Privacy

We take children's privacy seriously. We do not knowingly collect personal information from children under 13 without parental consent. All accounts must be created and managed by parents or legal guardians.

During lessons, educators may see and hear children but do not have access to personal information beyond the child's first name and age.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in operating our platform
• Payment processors for transaction handling
• Legal authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: