Terms of Service

Effective Date: January 2025

1. Acceptance of Terms

By accessing or using the iSPEAK Language Learning Program website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Description of Services

iSPEAK provides online African language learning services for children ages 3-14, including live virtual lessons with native speakers, educational resources, and cultural content.

3. User Accounts

3.1 Account Creation

Parents or legal guardians must create accounts on behalf of children. You must provide accurate and complete information during registration.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Payment Terms

4.1 Pricing

Current pricing is displayed on our website. We reserve the right to modify prices with 30 days' notice to existing customers.

4.2 Payment Processing

Payments are processed securely through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees.

4.3 Refunds

Refund requests must be made within 7 days of purchase. Please see our Refund Policy for details.

5. Lesson Policies

5.1 Scheduling

Lessons must be scheduled in advance through our platform. Availability is subject to educator schedules.

5.2 Cancellations

Cancellations must be made at least 24 hours before the scheduled lesson time to receive credit or rescheduling options.

5.3 No-Shows

Failure to attend a scheduled lesson without prior cancellation will result in forfeiture of that lesson.

6. Code of Conduct

Users must:

  • Treat educators and staff with respect
  • Ensure children are supervised during lessons
  • Not record lessons without permission
  • Not share login credentials
  • Not use the service for any illegal or unauthorized purpose

7. Intellectual Property

All content, including curricula, materials, logos, and trademarks, is the property of iSPEAK or its licensors. Users may not reproduce, distribute, or create derivative works without permission.

8. Privacy

Your use of our Services is subject to our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers

Our Services are provided "as is" without warranties of any kind. We do not guarantee specific learning outcomes or results.

10. Limitation of Liability

To the maximum extent permitted by law, iSPEAK shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.

11. Termination

We may terminate or suspend your account for violations of these Terms. You may cancel your account at any time by contacting us.

12. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time. Continued use of our Services after changes constitutes acceptance of the modified Terms.

14. Contact Information

For questions about these Terms, please contact us at:

iSPEAK Language Learning Program

P.O. Box 4511

Macon, Georgia 31213

Email: privacy@ispeaklanguage.org

Phone: +1 (478) 390-4040